Terms and Conditions

3rd Party Solutions

This site uses the 3rd party service solution Stripe for secure online credit card payments. As a third party service Stripe ensures the security of the payment solution. Please refer to Stripe to read more about the services specifically.

Payment Conditions

The registration to an open course is binding. As a registrant, you are personally responsible for the cost of the course (local VAT may apply).

10% of the course fee is a registration fee and is non-refundable.

The seat is not guaranteed until the course fee is paid.

The course fee must be paid in full no later than 30 days after the invoice date or 4 weeks before the start of the course (whichever is sooner). Should the course fee be overdue by the indicated payment deadline, an additional 5% of the course fee will be charged as a late fee.

If you are unable to attend, another person can take your seat at no extra cost.

Transfers

If you need to transfer your registration to a later date, the following terms apply:

Until 2 weeks before the course start – A fee of 10% of the total tuition will be charged

From less than 2 weeks before the course start and until the end of it – No rescheduling permitted. (Exception is made for illness proved by a doctor’s certificate. The participant can transfer to another course date.)

Cancellation

If you need to cancel your registration, the following terms apply:

For on-site courses:

Between registration and 2 weeks before the course start – 50% of the total fee will be charged

Less than 2 weeks before the course start – 100% of the total fee will be charged. (Exception is made for illness proved by a doctor’s certificate. The participant will be refunded a maximum of 90% of the total fee)

For online courses:

Between registration and 2 weeks before the course start – 50% of the total fee will be charged

After the course starting date and up to 3 weeks into it – 100% of the total fee will be charged. (Exception is made for illness proved by a doctor’s certificate. The participant will be refunded a maximum of 50% of the total fee)

After 3 weeks into the course – 100% of the total fee will be charged and no exception will be made.

Cancellation by Reibke Consulting

We reserve the right to cancel a course due to low enrolment up to 10 business days before the course starts. Keep this in mind when making travel plans. You will be notified by phone or email if this is the case, at which time:

You may join a different course at no extra cost, or;

You may receive a full refund.

Payments

We accept payment via online payment or invoice. Options are visible via the respective registration form(s).

Any questions?

If you have any questions about these Terms & Conditions please write to us by email to hello@thomasreibke.com or by post to: Reibke Consulting, Frederiksberg allé 25, 1820 Frb C, Denmark